September 17th, 2019

This summer, I had the opportunity to work at Amazon Lab126 as a Technical Program Manager Intern. Specifically, I was working on customer safety-related escalations. My work consisted of a combination of engineering and product-management related tasks.

Specific tasks included researching particular products and driving initiatives follow the data analysis. My days consisted of:

1. Rigorous data analysis to understand and define issues.
2. Designing and conducting reliability experiments.
3. Communicating these results to engineering teams and leadership.

My internship culminated in a white paper, several interim research reports, and a better understanding and appreciation for safety and sustainability in the product development lifecycle.